AJC|ACT Workshop: «What have we learned from the accelerated experience of remote hearings during the pandemic?»

En anglais


The pandemic had an unprecedented accelerating effect on the transition towards remote hearings within the justice system. In but a few short months, most judicial actors had the opportunity to participate in virtual hearings. Hearings where each participant appeared remotely became common, using technology that was far from mainstream before the crisis. Judicial actors have thus been able to appreciate with greater acuity the effects of incorporating technology into the justice system – what we commonly refer to as cyberjustice. The impact of these new technologies is observable in all facets of a trial: documentary evidence, examination of witnesses, pleadings, logistics, evaluation, etc.

The present workshop intends to take stock of these last two years. In particular, it will mobilize several practitioners from different jurisdictions (court, administrative tribunal, arbitration) who not only have first-hand experience with virtual hearings, but who have also contributed to their deployments as managers or evaluators. Their feedback will provide an opportunity to start a dialogue with ACT. The workshop will be guided by a review of the literature produced in the last 24 months.


  1. Understanding the implications of the transitions to virtual hearings.
  2. Identifying best practices to enhance participant engagement in virtual hearings.
  3. Discovering the future of information technology in virtual hearings.


Aurore Clément Troussel, Ph.D. candidate Cyberjustice LaboratoryLiterature Review on the Use of Virtual Hearings Review of literature
Thierry Nadon, Judge Cour du Québec / The Court of QuebecGuidelines for the Use of Technology in HearingsCivil Court – Case study
Joshua Prowse, Director, Program ManagementImmigration and Refugee Board of CanadaVirtual hearing evaluation Administrative Tribunal – Case study
Stéphanie Cohen, Independent arbitratorInternational Chamber of Commerce (ICC), Commission on Arbitration and ADR, Working Group on the Use of Information Technology in International Arbitration Report on Leveraging Technology for Fair, Effective and Efficient International Arbitration ProceedingsArbitration – Case study


Giampiero Lupo,
Ph.D. Political Science – European and Comparative Politics
IGSG-CNR (Legal Informatics and Justice Systems – National Research Council of Italy)Project: “Evaluating E-Justice. The Design of an Assessment Framework for E-Justice Systems”

Workshop Chair  

Speaker Institution Project
Pr. Fabien Gélinas, Professor McGill UniversityACT Project | Subproject 9: Decision tools for legal practitioners and adjudicators, judges and arbitrators

Workshop Format

The workshop will be held on February 8, 2022, between 9 and 11:30 EST. It will be held entirely online. The four speakers are invited to present for 20 minutes, followed by a discussion of 15 minutes with the participants.


9:00 – 9:05Introduction by Pr. Fabien Gélinas
9:05 – 9:20Aurore Clément Troussel, Ph.D. candidate
9:20 – 9:30Q&A
9:30 – 9:45Thierry Nadon, Judge Cour du Québec
9:45 – 9:55Q&A
9:55 – 10:10Joshua Prowse, Director, Program Management, RPD
10:10 – 10:20Q&A
10:20 – 10:35Stéphanie Cohen, Independent arbitrator
10:35 – 10:45Q&A
10:45 – 11:00Report from Giampiero Lupo
11:00 – 11:30Open discussion chaired by Pr. Fabien Gélinas

Watch the workshop that took place on February 8, 2022.

Ce contenu a été mis à jour le 22 mars 2022 à 15 h 29 min.